Pregnancy Care Canada equips centre personnel by providing comprehensive training and professional development through up-to-date training manuals, online resources, webinars, leadership coaching, and in-person training.

All personnel working with clients learn accurate information about the options available to women facing a pregnancy decision: abortion, adoption, and parenting. The client care training also includes such topics as understanding the client (e.g., possible abuse, impoverishment, mental health, cross-cultural sensitivity), trauma-informed care, understanding crisis, pregnancy loss, and healthy relationships.

Once the client care training is completed, personnel also receive supervision, mentoring, and ongoing training to ensure they are competent in serving all clients with compassion and excellence. In addition, our affiliated centres are equipped with policies and procedures to guide best-practice standards in client care.